Privacy Policy

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This Privacy Policy outlines how Bloom-Mind ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website or services. By using our website, you agree to the terms of this policy regarding data security and personal information protection.

Last updated: May 8, 2026

Information We Collect

Bloom-Mind collects personal information that you voluntarily provide when scheduling a consultation call, completing intake forms, or contacting us. This may include your name, email address, phone number, and information about your child's developmental concerns.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages. This information is gathered through standard web analytics tools and is only used in aggregate form.

How We Use Your Information

We utilize your information solely to provide neurodevelopmental assessment and mental health services, communicate with you about appointments, and improve our services. We never sell or share your personal information with third parties for marketing purposes.

Specifically, we may use your information to:

- Schedule and confirm appointments

- Respond to your inquiries and provide customer support

- Send appointment reminders and follow-up communications

- Improve our website and services

- Comply with legal and regulatory obligations, including HIPAA compliance

HIPAA Compliance

As a healthcare provider, Bloom-Mind adheres to the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is managed in accordance with federal regulations, ensuring robust data security. We maintain appropriate administrative, technical, and physical safeguards to protect your health information.

Your evaluation records, assessment results, and any health-related information you share with us are treated as confidential protected health information and are disclosed only as permitted or required by law, or with your written authorization.

Data Security

We implement appropriate security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission, and we utilize HIPAA-compliant platforms for storing and transmitting protected health information to enhance data security.

Cookies

Our website may use cookies—small text files stored on your device—to improve your browsing experience and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Third-Party Services

We may employ third-party services such as scheduling platforms, analytics tools, and payment processors. These services have their own privacy policies, and we encourage you to review them. We only collaborate with third-party providers who maintain appropriate data security standards.

Children's Privacy

Our services are offered to children through their parents or legal guardians. We do not knowingly collect personal information directly from children under 16. All information about a child is collected from and with the consent of their parent or legal guardian.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights or to request a copy of your records, please contact us using the information below. Requests related to protected health information (PHI) will be managed in accordance with HIPAA regulations.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please reach out to us:

Email: drtorres@bloom-mind.org

Phone: (863) 838-2899

Address: Lakeland, Florida